GDPR Compliance Statement

Last Updated: September 2026

Overview

Neo-juniper is committed to compliance with the General Data Protection Regulation (GDPR) and UK data protection laws. This statement outlines how we protect your rights and handle your personal data in accordance with these regulations.

Data Controller

Neo-juniper acts as the data controller for personal information collected through our website and services. Our contact details are:

Email: [email protected]
Address: 42 Kensington Gardens, London, W2 4RU, United Kingdom

Your Rights Under GDPR

Right to Access

You have the right to request access to the personal data we hold about you. We will provide a copy of your data in a commonly used electronic format within one month of your request.

Right to Rectification

If you believe any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. We will respond to rectification requests within one month.

Right to Erasure

Under certain circumstances, you have the right to request deletion of your personal data. This applies when:

• The data is no longer necessary for the purposes it was collected
• You withdraw consent and no other legal basis exists for processing
• You object to processing and no overriding legitimate grounds exist
• The data has been unlawfully processed
• Legal obligations require erasure

Right to Restriction of Processing

You may request that we restrict processing of your personal data when:

• You contest the accuracy of the data
• Processing is unlawful but you prefer restriction over erasure
• We no longer need the data but you require it for legal claims
• You have objected to processing pending verification of legitimate grounds

Right to Data Portability

Where processing is based on consent or contract and carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.

Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes. We will cease processing unless we demonstrate compelling legitimate grounds that override your interests.

Right to Withdraw Consent

Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing prior to withdrawal.

How to Exercise Your Rights

To exercise any of the rights outlined above, contact us at [email protected]. Please include:

• Your full name and email address
• Specific right you wish to exercise
• Details of your request

We will respond to your request within one month. In complex cases, we may extend this period by two additional months and will inform you of the extension.

Lawful Basis for Processing

We process personal data only when we have a lawful basis:

• Consent: You have given clear consent for processing for specific purposes
• Contract: Processing is necessary to perform a contract with you
• Legal obligation: Processing is necessary to comply with legal requirements
• Legitimate interests: Processing is necessary for our legitimate interests, provided these do not override your rights

Data Protection Principles

We adhere to the following data protection principles:

• Lawfulness, fairness, and transparency: We process data lawfully and inform you how we use it
• Purpose limitation: We collect data for specified, explicit, legitimate purposes only
• Data minimization: We collect only data that is adequate, relevant, and necessary
• Accuracy: We take reasonable steps to ensure data accuracy
• Storage limitation: We retain data only as long as necessary
• Integrity and confidentiality: We implement appropriate security measures
• Accountability: We demonstrate compliance with these principles

Data Security

We implement appropriate technical and organizational measures to ensure data security, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Staff training on data protection
• Incident response procedures

Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and relevant supervisory authorities within 72 hours of becoming aware of the breach.

International Data Transfers

We do not transfer personal data outside the United Kingdom or European Economic Area. If this changes, we will ensure appropriate safeguards are in place and will update this statement accordingly.

Automated Decision-Making

We do not use automated decision-making or profiling that produces legal or similarly significant effects.

Complaints

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Phone: 0303 123 1113
Website: www.ico.org.uk

Updates to This Statement

We may update this GDPR compliance statement periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes.